1. What laptop brands/models are your keyboards and covers compatible with?
We supply components compatible with major brands like Dell, HP, Lenovo, Apple, Asus, and Acer. Specify your model for compatibility confirmation.

2. Can I customize keycap languages or designs?
Yes! We offer OEM/ODM services for custom keycap languages (e.g., Arabic, Spanish) and branding. MOQ starts at 500 units.

3. What is your minimum order quantity (MOQ)?
Standard products: MOQ 100pcs. Customized orders: MOQ 500pcs. Contact us for flexible bulk discounts.

4. Do you provide samples?
Yes. Sample orders are available for quality checks. Shipping costs apply, refundable on bulk orders.

5. What materials are used for laptop covers?
All covers are made from original-grade ABS/PC plastics, ensuring scratch-free surfaces and OEM-level durability.

6. How long is production and shipping?
In-stock items ship within 1-3 days. Custom orders take 15-25 days. Global shipping via DHL/UPS/FedEx.

7. What is your quality guarantee?
All products undergo strict QC checks. We offer a 12-month warranty against manufacturing defects.

8. Can I return defective products?
We provide a one-year warranty for all products. If it is a functional problem, we provide return or refund. If it is a return or exchange, we will replace the previous batch of defective products in his next order.